RSS

Posts Tagged 'Conversion'

Form validation in real time for user satisfaction

May 4

Hello, thanks for visiting - I hope that you will find useful information. but also leave a comment if you have any comments on the subject.

Formularvalildierung

What makes a good website? There certainly are many points to it, but a very good site differs from the good average often in the small details that "feels" good when operating a Web site. This includes an excellent form validation. But what are the differences and quality factors in the data validation?
Read the rest of this entry »

The conversion rate - Why does the eye on the neighbors nothing

July 20

Endless rain and temperatures in the single digits have motivated me to my summer break, despite announcing, once again to publish an article.
This time it's about the mystery of the conversion rate, especially about how to assess a conversion rate at best and compare. This also raises the question how the optimal conversion rate looks like.

Read the rest of this entry »

4 Comments

Posted in eCommerce

Design of landing pages (Part 3)

April 15

We continue with the continuation and the same final part of this little trilogy.

This post is part 3 of a three-part series:
Rough design: efficiency, generate traffic (Part 1)
Fine Design: site design (Part 2)
Evaluating, optimizing and Practice (Part 3)

Testing, optimizing
The website was created, it is advisable to test the whole thing of people from the audience to leave. This result does not necessarily have a highly professional usability study. Often it is already known or to ask colleagues to detect small mistakes or pitfalls in the use.
After the launch, it makes sense potential optimizations using Google's Website Optimizer to test. This allows easy abzutesten different versions as different image or button names. It provides the tool from Google that different variants are tested automatically from visitors to the landing page, then you can look at a statistic which version is best converted.

Statistics, analysis, ROI
Very important is the integration of a statistical tool. This should already be defined before creating the landing page, which is integrated statistics tool, and what KPIs (key performance indicators) should be measured. Nothing is more annoying than the end of a scenario campaign to have no meaningful figures are available.
Interesting values ​​are: visits, conversion rate, cost per click, click-through rate, ROI, origin and language of the user, form dropout rate

Examples:

Landing Page Template Zanox
This template can be used for affiliate programs on Zanox. The basic concept is based on a tidy, uncluttered landing page, the number of products is very transparent and compares.

Zanox Landingpage

Tourism: Complex family vacation landing page
The special feature of this Landigpage is that it goes from here to generate inquiries. For this reason, an integrated function of the user via a shopping cart system makes a request. This request is automated based on user selections made on several providers.
The basic idea is very good only the operation must be understood first. By the flood of information the site also seems a bit full.

Familienurlaub Landingpage

Landing Page: Slippers
Example of an integrated into the website landing page on slippers.

Landing Page: raffle
Very nice, simple landing page for a raffle. The only drawback is, in my view, that must be scrolled, and so entry form and button are not visible immediately.

MacBook Landingpage

Optimization of registration processes

February 11

The design of registration sites is unfortunately very often given too little attention. It often happens that a lot of effort into making the design of a site is placed, yet sub-pages as Registrieungsseiten are unfortunately forgotten. It is precisely in such situations it happens that such pages are then placed according to Scheme programmers in 0815 from the existing graphical grid. Then just count the Registirerungsprozesse to the main pages of many sites - but eventually it goes to new customers - something that seems incomprehensible. Therefore you should take your time deliberately and consider the appropriate page in design and screen design.

In this article, I define registration pages as information pages, whose task it is necessary to provide information to visitors and persuade. The actual registration form is usually a separate page. At very short forms, such as: Newsletter registration but it can also make a lot of sense, both on one side to represent.

As a little inspiration now I list of potential items / contents of registration pages. Of course, not all the elements for any useful purpose, should ever serve any purpose after the registration, in part, different points will be more relevant than others.

  • Elevator Pitch

This is a brief summary of the possible meaning of the site / application, etc. for you to register. For example, Flickr is the "Show your photos. Look at the world. "

  • General Description

A general description of the product should be formulated as vivid and easily understood. Descriptions can be very good in this case provide support with icons. Below I've shown an example of TripIt. This site is the model implemented in my view.

  • List of services

Listing of services and functions to the Registering available to help, to convince the user to register themselves.

  • List of benefits for the user

the same applies here as with the point about the services. However, this should benefit the users of its registration has highlighted clearly will.

  • Call to action

Graphically with a prominent button is made available to the user as possible just to get to the registration form. I think it's even better if a small version of the form is integrated directly on the registration page. Thus, for example, the User name and email address queried directly. After completing this data, the user can then be directed to a detailed form with the rest of the fields. This procedure reduces the threshold for one to begin the registration process, on the other can form abortions are recorded statistically and by email sent at a later date will be a reminder. In this case, the delivery of emails will be accepted directly in the first step with the checkbox.

  • Testimonials / References

Testimonials and / or references, especially in commercial services are already the standard. Satisfied customers generate confidence and affects certainly positive.

  • Tour / Screenshots

Virtual product tours on offer for software products. Especially in this segment, it is often difficult for the user to have an idea of ​​what to expect. This can be counteracted with screenshots and virtual tours very well.

  • Display the necessary steps to completion

Following the motto "In 3 steps to your site", these steps can be listed directly on the registration page. This one takes the user right at the beginning of the fear of endless forms and complicated to use.

Examples:

Flickr Registrierungsseite

Flickr registration page

Tripit

TripIt

Linkedin Registrierungsseite

Linkedin registration page

Optimization Tips page form I have summarized in a previous post. This is available here: increase conversions through better forms .