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Archive for the 'eCommerce' Category

Shortage as a means to increase sales

February 1

Hello, Thank you for visiting - I hope that you will find useful information. Leave a comment but if you have any comments on the subject.

Shortage in terms of reduction of available goods is a classic means to increase sales in home shopping. However, this strategy also online continues to increase. Industry giants such as Whoot! as fully set out and full.

The basic principle is simple:

The lower the availability of any offer, the higher the pressure during the strike's potential customers as quickly as possible.

This scarcity can also be produced artificially. I want to point out some more or less aggressive process number of examples.

Whoot!
The basic principle is: Whoot offers daily a single product. This product is only available on this one day and the next day there something new. The crunch here is of limited duration and number of pieces, which probably drives the whole thing on the tip and for the majority of "traditional" shops too radical. But Whoot! could sit up in the past again and again with sales growth and has now reached the annual sales in the mid tens of millions of dollars range.

Scrrenshot Woot!

Scrrenshot Woot!

Although the example of Whoot! very extreme is seen that such a thing can work basically. Why should something that is not integrated in a milder version in its own shop. Some relevant features are often unnoticed already available in many shops.

Optimize ad inventory
A stock indicator is already such good form and is integrated in many shops. But usually only as a side note, in the style: "Only 3 left in stock." In such a case it is useful to emphasize the one hand the availability information visually and additionally to combine with a warning. Thus, for example, availability of less than 5 pieces, the warning: "Caution: There are only x more items available. The sellout risk is: High. " At 5 - 10 is the sell-risk funds and more than 10 pieces will be no warning, but no exact number issued.
In addition, all products could, which threatened a speedy sell-out in a separate category, "only more limited availability" or be applied directly to the home page.

Now, some will probably think that it is best but then the stock artificially low to keep the User to press for a quick decision. From my perspective, you can do it for individual products. Basically, I consider it more useful for high inventory levels do not specify exact numbers. One should never sell for the customer that is stupid. If any product is permanently available in a very small number, the notice will also be the customer and in the best case, the stock as no longer relevant ads attached. In the worst case, the customer's online shop can also classify as untrustworthy and never will be again.

Time-limited promotions
Another option are temporary actions. An example would be an action under the title "Product of the week". In such an action could be offered every week, a product from the existing line on especially favorable terms. This is a decision to put pressure on the customer, on the other hand, the customer is motivated to visit the site weekly to find out what bargains are there. Of course, an action of this kind can also address data generation for the newsletter, etc. are used.

Conclusion:
Shortage of time or number of product availability is a very powerful tool, which in various versions - can positively affect the sales of many shops - from aggressive to conservative. However, applies here will always serious, do not sell the user for Dumb and adapt the method to the target group.

Personalization is good

December 25

I am now oute times as Personalisierungsfan. My so I have no idea that all the details of a user and a user will be captured spies. In my view, must be as unobtrusive personalized features that the user does not notice that these are to him personally tailored information.

Unfortunately, there are such functions are very rare on the web or just in certain areas. Most obvious personalization features with classic ala Amazon eCommerce websites are seen. But beyond that I can think of very few examples. Has also added a variety of reasons yours truly, it is not done as often as originally provided for such functions to be realized through the design phase. The reasons were there all the classics such as: budget, feared increased data maintenance, lack of content, etc. - but what I find always a shame, because it is often not very much needed to get you started in this matter to create.

This could, for example, a tourist site on the user's interests can be queried. At the beginning it is quite sufficient only the interests or even to identify the main interest of potential customers. The advantage here is that this quite elegantly allow identification of sub-pages visited. Is therefore a user of the menu item or an item called a cookie on culture with the appropriate information is set. Very important here is that no login is required and therefore such tactics can be implemented at each site and used as the user, can surf without additional effort. Once the information has been recorded only once, then can the interests of customers are met on the site. The introductory example, we might, for example, the entire visual world can be adapted to the user.

The whole thing sounds rather trivial, and now many are thinking to set such a cookie exchange and a few pictures but nothing special. Exactly right, but just those little features that increase click rates and conversions.

Most customers already have before buying a picture in your mind's eye, he manages a Web site to make this imaginary picture as accurately as possible, you have very good cards for customers. The potential of the guest will be eagerly looking forward to a kite surfing holiday destinations on a site which receives him with impressions of his favorite sport safely continue.

Of course, such processes can subsequently refined and additional information is requested. But as an introduction and to get experience, I believe this simple model for a good start. It is particularly interesting for operators of several sites or large portals. In this case, the chance that the visitors have already visited a website operator realtiv large. Therefore, it becomes possible to exchange data between your portals.

bytheway: The major ad networks use this technique to display appropriate banners on the websites. Due to the very high range can already here some good results are achieved. Therefore, it may be due to such tactics if you visited a site about fly fishing and, subsequently, on a completely different website of the same advertising network, an advertising banner is displayed on fly fishing.

E-commerce goes social

December 23

Under this title has the T-system of the German Telekom is a little video put together. Great innovations remain out, but the basic approach of a social web platform that is enriched with product placement shows beautifully here. An example is a fictitious football website.