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Archive for the 'eCommerce' Category

Shortage as a means to increase sales

February 1

Hello, thanks for visiting - I hope that you will find useful information. but also leave a comment if you have any comments on the subject.

Scarcity in the sense of reducing the available goods is a classic means to increase sales in home shopping. However, this strategy also online continues to increase. Industry giants such as Whoot! For example, set out fully and whole.

The basic principle is simple:

The lower the availability of any offer, the higher the pressure the potential customer is to strike as quickly as possible.

This scarcity can of course also be produced artificially. I want to point out some more or less aggressive approach with examples.

Whoot!
The basic principle is: Whoot offers daily a single product. This product is only available on this one day and the next day are some news. The crunch here is of limited duration and number of pieces, which probably drives the whole thing on the tip and for the majority of "traditional" shops is much too radical. But Whoot! let sit up repeatedly in the past with revenue growth and has now arrived in annual sales in the mid double-digit million dollar range.

Scrrenshot Woot!

Scrrenshot Woot!

Even if the example of Whoot! is a very extreme one sees that something can work basically. Why should something that is not integrated in a milder version in their own shop. Partially relevant features are often unnoticed already present in many shops.

Optimize ad inventory
A bearing indicator is one such good form and is already integrated in many shops. But usually only as a side note, in the style: "Only 3 left in stock." In such a case, it offers itself to a visual highlight the availability of information and in addition to combine with a warning. Thus, for example, availability of less than 5 units, the warning: "Caution: There are just more x items available. The sellout risk is: High. " At 5 - 10 units is the sellout risk funds and more than 10 pieces is no warning, but no exact number of units issued.
In addition, all products could, in a timely manner which threatens to sell in their own category, "only more limited available" or can be applied directly on the homepage.

Now, some will probably think that one but then the best stocks artificially low to keep the used to press for a quick decision. From my perspective, you can do that for individual products. Basically, I consider it more useful for high inventory levels do not indicate exact number. One should never sell for its customers, stupid. If any product is permanently available in a very small number of items is that the customer will notice, even in the best case and the stock level is no longer relevant ads attached. In the worst case, the customer's online shop can also classify as untrustworthy and never will be again.

Time-limited promotions
Another option are temporary actions. An example would be an action under the title "Product of the week". In such an action could be offered every week, a product from the existing range of products at very attractive conditions. This is a decision to put pressure on the customer, on the other hand, the customer is motivated to visit the site weekly to find out what bargains there. Of course, an action of this kind can also address data generation for the newsletter, etc. are used.

Conclusion:
Shortage of time or number of product availability is a very powerful tool, which in various versions - can positively affect the sales of many shops - from aggressive to conservative. However, applies also to remain here always serious, do not sell the user for Dumb and adapt the method to the target group.

Personalization is good

December 25

I am now oute times as Personalisierungsfan. My so I do not want all the details of a user and the user will be captured spies. In my view, must be as unobtrusive personalized features that the user does not notice that these are to him personally tailored information.

Unfortunately, there are such functions only very rarely on the web or just in certain areas. Most obvious personalization features with classic ala Amazon eCommerce websites are seen. But beyond that I can think of very few examples. Yours truly, it has also added a variety of reasons not done as often as originally provided for such functions to be realized by the design phase. The reasons were there all the classics such as: budget, feared increased data maintenance, lack of content, etc. - but what I find always a shame, because it is often not very much needed to get you started in this matter to create.

This could, for example, a tourist site on the user's interests can be queried. At the beginning it is quite sufficient only the interests or even to identify the main interest of potential customers. The advantage here is that this quite elegantly allow identification of sub-pages visited. Is therefore a user of the menu item or an item called a cookie on culture with the relevant information is set. Very important here is that no login is required and therefore such tactics can be implemented at each site and used as the user, can surf without additional effort. If the information was collected only once, then can the interests of customers are met on the site. This could, for example, the introductory example, the entire visual world can be adapted to the user.

The whole thing sounds pretty trivial now and many will think to put such a cookie and to exchange a few pictures but nothing special. Exactly true, but just those little features that increase click rates and conversions.

Most customers already have before buying a picture in her mind's eye, he manages a Web site to make this imaginary picture as accurately as possible, you have very good cards for customers. The potential of the guest will be eagerly looking forward to a kitesurfing holiday destinations on a site which receives him with impressions of his favorite sport safely continue.

Of course, such methods subsequently refined and additional information is requested. But as an introduction and to get experience, I believe this simple model for a good start. It is particularly interesting for several operator sites or major portals. In this case, the chance that the visitors have already visited a website operator realtiv large. Therefore, it is possible to exchange data between your portals.

bytheway: The major ad networks rely on this technique suitable for display advertising banners on websites. Due to the very high range can already here some good results are achieved. Therefore, it may be due to such tactics if you have visited a site about fly fishing and, subsequently, on a completely different site of the same advertising network, an advertising banner is displayed on fly fishing.

E-Commerce Goes Social

December 23

Under this title has the T-system of the German Telekom is a little video put together. Great innovations remain out, but the basic approach of a social web platform that is enriched with product placement here beautifully demonstrates. An example is a fictitious football website.